ClickUp Review: One Workspace for Everything, at a Price
ClickUp suits teams that run deal work and projects in one workspaceIn this ClickUp review, scores rest on only 3 tagged reviews, and the Free Forever plan lists 60MB of file storage.
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
ClickUp in three sentences
ClickUp is a work platform combining projects, AI, time tracking, chat and docs, per its home page. Its sales page says teams use it to run the work behind deals, alongside an existing CRM or in place of one. Scores rest on 3 tagged reviews; Unlimited is $10 per user a month, billed monthly, or $7 per user a month, billed annually, read on Sep 28, 2026.
See it before you read on
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What it costs
Four plans. Every figure read on the vendor's pricing page on Sep 28, 2026.
≈ marks our US dollar conversion at European Central Bank euro reference rates of Sep 30, 2026.
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- Lists/Space
- Not published
- Folders/Space
- Not published
- File Storage
- Not published
- API Calls
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- Lists/Space
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- Folders/Space
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- File Storage
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- API Calls
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- Folders/Space
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- API Calls
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Prices read on the vendor's page: Free Forever $0; Unlimited $10 and Business $19 a month, billed monthly.
Scores calculated on 3 tagged reviews; global score 7.6.
What you get, what you don't
Six things ClickUp does. None of the six is missing on the vendor's pages; the weak spots are in what reviewers say, below.
- HubSpotNative
- SlackNative
- Microsoft TeamsNative
- ZapierNative
- Data hostedAWS
- GDPR data processing agreementDPA
- SOC 2 reportSOC 2 Type 2
- Single sign-onBusiness plan
- Channelschat, email
- Hours24/7 for all plans
- PhoneNo phone support
- Read as negative0 of 1 tagged reviews
The data behind the score
Our five scores against the average of the tools we score.
Should you buy it?
Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.
Buy it if You want deal stages, tasks, docs and time tracking in one workspace, with Slack and HubSpot connected. Skip it if You need phone support, or more than 60MB of file storage on a free plan.
Free Forever lists 60MB of file storage The Free Forever plan lists 60MB of storage, read on Oct 7, 2026. The capacity line reads 60MB to Unlimited across plans, read on Oct 5, 2026. We hold no published fact that shows another tool here does better.
ClickUp does not offer phone support The support page states ClickUp does not offer phone support, read on Sep 28, 2026. ConnectAndSell covers it
Google SSO is listed on the Business plan The security page lists Google SSO on the Business plan, $12 per user a month billed annually, and the pricing page lists SAML SSO on Enterprise, read on Sep 28, 2026. Capsule covers it
Questions to ask the vendor
- Which plan do we need for single sign-on, and what does it cost per user?Google SSO is listed on Business, $12 per user a month billed annually; SAML SSO is on Enterprise.
- What does Enterprise cost per user?Enterprise is a quote on the pricing page, read on Sep 28, 2026.
- Can we get a phone line for support on any plan?The support page states ClickUp does not offer phone support.
- How are automation runs counted against the 5K a month on Business?Business lists 5K automations a month and Enterprise lists 250K.
If ClickUp isn't it
Three tools we score in this category. Each card names where the tool is weaker. The highest-scored tool that covers a dealbreaker above is always among them. File storage has no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to ClickUp.
- Google Workspace single sign-on on Free and every paid plan, read on Oct 5, 2026
- Feature range draws 15 negative mentions in its reviews
- Lists phone support, 1-800-893-5056 for the US and Canada, next to email, read on Oct 5, 2026
- Integrations draws 2 negative mentions in its reviews
- Lists email, call and task sequences
- Learning curve draws 94 negative mentions in its reviews
ClickUp vs Capsulethe three alternatives
 ClickUp |
Capsule |
ConnectAndSell |
Monday |
|
|---|---|---|---|---|
| Our score | 7.6* | 8.3 | 8.1* | 7.0 |
| Price and plan | ||||
| Entry price | $10 /seat /mo | $22 /seat /mo | Quote | ≈ $15 (CA$21) /seat /mo |
| Free plan | Free plan | Free plan | No free plan stated | No free plan stated |
| Free trial | No free trial stated | 14-day free trial | No free trial stated | 14-day free trial |
| Four dimensions, same grid | ||||
| Ease of setup | 7.7* | 9.2 | 8.7* | 7.4 |
| Feature depth | 7.5* | 8.2 | 7.6* | 7.8 |
| Value for money | 8.8* | 9.7 | 9.4* | 7.7 |
| Support quality | 7.6* | 8.5 | 8.3* | 7.2 |
| Fit | ||||
| Native integrations | HubSpot, Slack | Xero, QuickBooks Online | Salesforce, HubSpot | Gmail, Slack |
| Support channels | Chat, email | Form, Twitter, email | Email, phone | Chat |
| Main strength | Tasks, docs and time tracking | Contact and sales pipeline management | AI dialing for sales calls | Lead sourcing and calling agents |
Capsule scores 8.3 on 42 tagged reviews. It lists a free plan for up to 250 contacts and 2 users, read on Sep 28, 2026.
ConnectAndSell scores 8.1 on 9 tagged reviews. It lists real-time call transcription, read on Oct 5, 2026.
monday scores 7.0 on 77 tagged reviews. It lists an AI notetaker for meetings, read on Sep 29, 2026.
ClickUp Unlimited is $10 per user a month, billed monthly, or $7 billed annually; Business is $19, or $12 billed annually, read on Sep 28, 2026.
Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 28 and Oct 10, 2026. ≈ marks our US dollar conversion at European Central Bank euro reference rates of Sep 30, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it comes from the averages of the tools we score. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What the reviews say, in depth
Ease of setup scores 7.7 on 1 tagged review
Ease of setup scores 7.7 from 1 tagged review that discusses it, and setup has 1 negative mention. The vendor's sales page says reps prep calls and draft proposals in ClickUp and track every stage with custom fields, read on Oct 5, 2026.
Business lists 5K automations a month, Enterprise 250K
The pricing page lists 5K automations a month on Business and 250K on Enterprise, read on Sep 28, 2026. The vendor's automations page lists 100+ prebuilt templates, read on Oct 5, 2026. Feature depth scores 7.5 from 3 tagged reviews that discuss it, 1 favourable and 2 mixed.
Automation draws 1 negative mention, and feature range has 1 favourable mention.
Unlimited is $7 per user a month, billed annually
Free Forever is $0 a month and lists unlimited tasks. Unlimited is $10 per user a month, billed monthly, or $7 per user a month, billed annually; Business is $19 per user a month, billed monthly, or $12 per user a month, billed annually. Enterprise is a quote, read on Sep 28, 2026.
Value for money scores 8.8 from 3 tagged reviews that discuss it, all favourable, and price level has 2 favourable mentions. A full refund is available within 30 days of the first paid plan, read on Oct 5, 2026.
Support is available 24/7 on all plans, through chat and email
ClickUp lists support as available 24/7 on all plans, through chat and email, read on Sep 28, 2026. Support quality scores 7.6 from 1 tagged review that discusses it, which is favourable, and customer support has 1 favourable mention.
HubSpot, Slack, Microsoft Teams and Zapier are native integrations
The integrations page lists HubSpot, Slack, Microsoft Teams and Zapier as native, and 1,000+ tools built by other companies, read on Sep 28, 2026.
The sales page says ClickUp works alongside an existing CRM or can stand in for one, read on Oct 5, 2026.
Before you commit
Free Forever is $0 a month and lists unlimited tasks, two-factor authentication and 24/7 support, with 60MB of storage, read between Sep 28 and Oct 7, 2026. The home page says no credit card is needed. The site holds no tagged review on whether teams outgrow it.
Unlimited is the first paid plan: $10 per user a month, billed monthly, or $7 per user a month, billed annually, read on Sep 28, 2026.
The site holds no onboarding time for ClickUp. Ease of setup scores 7.7 from 1 tagged review that discusses it.
The home page lists docs, time tracking, chat, calendar and dashboards. Unlimited lists native time tracking and Business lists unlimited dashboards with advanced cards, read on Sep 28, 2026. The site compares no separate docs or dashboard tool, so it cannot say what teams drop.
The home page lists Brain (AI) next to projects, time tracking, chat, calendar and docs, read on Sep 28, 2026. The site holds no ClickUp Brain price, so it cannot say whether it costs extra.
Speed and performance draws 1 negative mention. The site holds no workspace size at which ClickUp slows down.
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