Vidyard Review: Video Built to Land in a Sales Pipeline
Vidyard fits revenue teams that send tracked sales videos from the browserIn these Vidyard reviews, Feature range draws 19 negative mentions and Video editing draws 17, on 25 tagged reviews.
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
Vidyard in three sentences
Vidyard is a video messaging and hosting tool for revenue teams that records from the browser and generates AI avatar videos. Its score of 6.9 rests on 25 tagged reviews written between Nov 2023 and Aug 2026. Feature range is the most raised drawback, with 19 negative mentions.
See it before you read on
Nothing loads from the video host until you press play; the player then opens in privacy-enhanced mode.
What it costs
Four plans. Every figure read on the vendor's pricing page between Sep 28 and Oct 6, 2026.
Spotted a change? Tell us
- Video recording
- Not published
- Video recording length
- Not published
- AI video limit
- 15
- Data integrations
- Not published
- Video recording
- Unlimited
- Video recording length
- Not published
- AI video limit
- Not published
- Data integrations
- Not published
- Video recording
- Not published
- Video recording length
- Not published
- AI video limit
- Not published
- Data integrations
- Not published
- Video recording
- Not published
- Video recording length
- Not published
- AI video limit
- Not published
- Data integrations
- Not published
Prices read on the vendor's page: Free $0; Starter $89 per seat a month, billed monthly, and $59 per seat a month, billed annually.
Scores recalculated on 25 tagged reviews; global score 6.9.
What you get, what you don't
Five things Vidyard does.
- SalesforceNative
- HubSpotNative
- MarketoNative
- SalesloftNative
- ZapierNative
- Data hostedAWS
- GDPR data processing agreementAvailable
- SOC 2 reportSOC Type II
- Single sign-onEnterprise plan
- ChannelsTicket and chat
- Hours24h/day, Mon-Fri
- PhoneNot published
- Read as negative6 of 6 tagged reviews
The data behind the score
Our five scores against the average of the tools we score.
Should you buy it?
Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.
Buy it if You want to record and send videos from the browser and push view data into Salesforce or HubSpot; Ease of use draws 62 favourable mentions and 0 negative mentions. Skip it if Editing and recording quality come first for you: Video editing draws 17 negative mentions and Recording quality draws 15, on 25 tagged reviews.
Feature range is the most criticised theme Feature range draws 19 negative mentions, against 31 favourable ones. We hold no published fact that shows another tool here does better.
Video editing draws repeated complaints Video editing draws 17 negative mentions, against 1 favourable one. We hold no published fact that shows another tool here does better.
Recording quality draws repeated complaints Recording quality draws 15 negative mentions, against 2 favourable ones. We hold no published fact that shows another tool here does better.
Customer support has no favourable mention Customer support draws 6 negative mentions and no favourable mention. We hold no published fact that shows another tool here does better.
Questions to ask the vendor
- Which features come with Starter and which only with Teams?Feature range draws 19 negative mentions, and Teams adds CRM/MAP integrations and advanced team performance analytics, read on Sep 27, 2026.
- Which editing tools does Free include, and what does a paid plan add?Video editing draws 17 negative mentions, and Free lists video editing tools, read on Sep 27, 2026.
- What recording quality can a rep expect on Starter?Recording quality draws 15 negative mentions, and Starter lists unlimited video recording, read on Oct 6, 2026.
- How quickly does support answer a ticket or a chat?Customer support draws 6 negative mentions; the help center lists ticket and chat, available 24 hours a day, Monday through Friday, read on Sep 27, 2026.
If Vidyard isn't it
Three tools we score in this category. Each card names where the tool is weaker. Feature range, Video editing, Recording quality and Customer support have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Vidyard.
- 4K quality on Pro Plus, $129 a month billed monthly, read between Sep 27 and Oct 6, 2026
- Learning curve draws 8 negative mentions in its reviews
- Free plan: 25 GB of storage and 200 GB of bandwidth, read on Oct 6, 2026
- Integrations draws 1 negative mention in its reviews
- Transcriptions in 50+ languages on Starter, read on Sep 27, 2026
- Video editing draws 1 negative mention in its reviews
Vidyard vs Dubbthe three alternatives
 Vidyard |
Dubb |
Wistia |
Loom |
|
|---|---|---|---|---|
| Our score | 6.9 | 8.4 | 7.8* | 7.5* |
| Price and plan | ||||
| Entry price | $89 /seat /mo | $59 /mo | $99 /mo | $18 /seat /mo |
| Free plan | Free plan | Free plan | Free plan | Free plan |
| Free trial | 14-day free trial | 7-day free trial | Free trial (length not stated) | 14-day free trial |
| Four dimensions, same grid | ||||
| Ease of setup | 8.2 | 8.1 | 8.4* | 9.0* |
| Feature depth | 6.6 | 8.0 | 7.9* | 7.1* |
| Value for money | 7.0 | 9.1 | 7.7* | 7.9* |
| Support quality | 4.8 | 8.4 | 7.3* | 7.6* |
| Fit | ||||
| Refunds | Non-refundable | No refund on billed periods | No refund on cancellation | 30-day refund on first order |
| Support channels | Ticket and chat | Live chat, email | Live chat | In-app chat |
| Main strength | Video messaging from the browser | Screen, webcam and mobile recording | Video hosting and webinars | Screen and camera recording |
Dubb publishes a 7-day free trial with no credit card required, read on Oct 6, 2026. It scores 8.4 on 21 tagged reviews.
Business removes Wistia branding and adds advanced video analytics, read on Sep 27, 2026. Webinar hosting is built in, read on Oct 6, 2026.
Business removes Loom branding and adds basic waveform editing, read on Sep 27, 2026. Loom publishes a 14-day free trial of Business + AI, read on Oct 6, 2026.
Read between Sep 27 and Oct 6, 2026: Vidyard fees are non-refundable, including unused services; Dubb refunds no billed period; Wistia refunds nothing on cancellation; Loom refunds within 30 days of a first order.
Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 27 and Oct 6, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it comes from the averages of the tools we score. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What the reviews say, in depth
Videos are recorded and sent straight from the browser
The video messages page read on Oct 6, 2026 says reps record and send directly from the browser. The vendor's page read on Sep 27, 2026 lists CTAs embedded in videos so buyers can take next steps right away.
Recording quality draws 15 negative mentions and 2 favourable mentions, on 25 tagged reviews written between Nov 2023 and Aug 2026.
AI Avatars generate videos in over 25 languages
The AI Avatars page read on Oct 6, 2026 says teams can generate videos in over 25 languages. Free lists 15 AI videos, stock avatars and 3 custom AI avatars, read between Sep 27 and Oct 6, 2026.
The FAQ read on Oct 6, 2026 says generating an AI Avatar video can take up to 10 minutes per minute of video. Video Agent, an add-on, lists unlimited AI videos and automated video creation and delivery, read on Oct 6, 2026.
View data flows into Salesforce, HubSpot and Marketo
The video hosting page read on Oct 6, 2026 says view data is pushed into Marketo, HubSpot, Pardot and Salesforce to score leads and time outreach. Gong, Outreach, Salesloft, Apollo and Pipedrive are also listed as native integrations, read between Sep 27 and Oct 6, 2026.
Free lists limited integrations, Teams lists CRM/MAP integrations and Enterprise lists unlimited integrations, read on Sep 27, 2026. Integrations draws 1 negative mention and 0 favourable mentions.
Starter is $89 per seat a month, billed monthly
Free is $0 and Starter is $89 per seat a month, billed monthly, or $59 per seat a month, billed annually, read on Oct 6, 2026. Starter lists unlimited video recording, read on Oct 6, 2026. Teams and Enterprise are priced through sales.
Vidyard publishes a 14-day trial on Starter, read on Oct 6, 2026. Paid plans renew automatically unless cancelled, and fees are non-refundable, including for unused services, read on Sep 27, 2026. Price level and Billing and renewals each draw 2 negative mentions.
Before you commit
Free is $0 and lists 15 AI videos, stock avatars, 3 custom AI avatars, video editing tools and limited integrations, read between Sep 27 and Oct 6, 2026. Starter is $89 per seat a month, billed monthly, or $59 per seat a month, billed annually, read on Oct 6, 2026. Teams and Enterprise are priced through sales.
This page holds no stability measure for recording from the browser, which the video messages page describes, read on Oct 6, 2026. Stability draws 3 negative mentions and Browser extension draws 1 negative mention, on 25 tagged reviews written between Nov 2023 and Aug 2026.
Yes. Salesforce and HubSpot are listed as native integrations, read on Oct 6, 2026. Outreach is also listed, with videos added to sales emails and sequences, read on Sep 27, 2026.
Starter lists full video analytics and team performance analytics, and Teams lists advanced team performance analytics, read on Sep 27, 2026. The video hosting page says view data is pushed to score leads and time outreach, read on Oct 6, 2026. This page holds no list of the individual metrics.
Starter lists a Branded Sharing Page and password-protected videos, and Enterprise lists SSO user management and custom permissions, read on Sep 27, 2026. Team management draws 1 favourable mention and 0 negative mentions, on 25 tagged reviews.
Wistia lists an ad-free player, webinar hosting, heatmaps and engagement graphs, read on Oct 6, 2026. Vidyard lists browser recording, AI Avatars in over 25 languages and view data pushed into Salesforce, HubSpot, Marketo and Pardot, read on Oct 6, 2026.
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