Quo Review: A Small Tool Measured Against Large Ones
Quo fits small teams that want one shared business phone and inboxIn this Quo review, US texting needs a paid plan and carrier registration, and the fair use page prohibits cold messaging, read on Sep 29, 2026.
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
Quo in three sentences
Quo is a shared business phone and inbox for calls, texts and contacts, per its homepage read on Sep 29, 2026, and the new name of OpenPhone. Starter is $15 per user a month, billed annually, read on Sep 29, 2026, and Quo lists a 7-day free trial. This Quo review holds no tagged review count and sets no sentiment claim.
See it before you read on
Nothing loads from the video host until you press play; the player then opens in privacy-enhanced mode.
What it costs
Three plans. Every figure read on the vendor's pricing page on Sep 29, 2026.
Spotted a change? Tell us
Prices read on the vendor's page: Starter $15, Business $23 and Scale $35 per user a month, billed annually.
Scores set with no tagged review counts.
What you get, what you don't
Six things Quo does. None of the six is missing on the vendor's pages.
- HubSpotNative
- SalesforceNative
- PipedriveNative
- Zoho CRMNative
- AttioNative
- Data hostedAWS and Google Cloud
- GDPR data processing agreementNot published
- SOC 2 reportSOC 2 Type II
- Single sign-onAvailable
- ChannelsEmail, chat (Business+), phone (Scale)
- HoursChat: daily 7AM-4PM PT
- PhoneNot published
- Tagged reviewsNone discuss support
The data behind the score
Our five scores against the average of the tools we score.
Should you buy it?
Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.
Buy it if You want one shared business phone and inbox for calls and texts, synced to HubSpot, Salesforce or Pipedrive, and a 7-day free trial of Quo. Skip it if You plan cold messaging, which the fair use page prohibits, or you need refunds on payments already made, which Quo lists as non-refundable.
Cold messaging is prohibited by the fair use page Cold messaging, including messages without consent and opt-out language, is prohibited, read on Sep 29, 2026. We hold no published fact that shows another tool here does better.
US texting needs a paid plan and carrier registration US texting is not available during the free trial: a paid plan and carrier registration are required, read on Sep 29, 2026. We hold no published fact that shows another tool here does better.
Live chat sits on Business and phone support on Scale Live chat is listed on Business and phone support on Scale, read on Oct 6, 2026. Business is $23 per user a month, billed annually, and Scale is $35 per user a month, billed annually, read on Sep 29, 2026. We hold no published fact that shows another tool here does better.
Questions to ask the vendor
- Can I text US numbers during the Quo free trial?US texting requires a paid plan and carrier registration, read on Sep 29, 2026.
- Which plan do I need for live chat and for phone support?Live chat is listed on Business and phone support on Scale, read on Oct 6, 2026.
- Does the Quo free trial need a credit card?A credit card is listed as required for the trial, read on Sep 29, 2026.
- What happens to the Sona AI agent when the 1,000 free automation credits run out?Every plan lists 1,000 free automation credits, read on Oct 6, 2026.
If Quo isn't it
Three tools we score in this category. Each card names where the tool is weaker. Cold messaging, US texting and Support by plan have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Quo.
- Parallel dialing of up to 10 lines, read on Oct 5, 2026
- Stability draws 78 negative mentions in its reviews
- Preview, progressive and predictive dialing, read on Oct 6, 2026
- A minimum of 3 users, 5 on Enterprise, read on Oct 6, 2026
- HD video meetings for up to 300 participants, read on Oct 11, 2026
- Stability draws 2 negative mentions in its reviews
Quo vs CloudTalkthe three alternatives
 Quo |
CloudTalk |
MightyCall |
RingCentral |
|
|---|---|---|---|---|
| Our score | 7.6* | 8.3 | 7.7* | 7.6* |
| Price and plan | ||||
| Entry price | $15 /seat /mo billed annually | $34 /seat /mo | $25 /seat /mo | $30 /seat /mo |
| Free plan | No free plan stated | No free plan stated | No free plan stated | No free plan stated |
| Free trial | 7-day free trial | 14-day free trial | 7-day free trial | 14-day free trial |
| Four dimensions, same grid | ||||
| Ease of setup | 8.4 | 8.9 | 8.6 | 9.0 |
| Feature depth | 7.5 | 8.2 | 7.2 | 7.1 |
| Value for money | 8.3 | 8.1 | 8.5 | 8.6 |
| Support quality | 7.3 | 8.4 | 7.6 | 6.7 |
| Fit | ||||
| Integrations | HubSpot, Salesforce, Pipedrive | HubSpot, Salesforce, Pipedrive | HubSpot, Salesforce, Zoho | HubSpot, Salesforce, Microsoft Teams |
| Support channels | Email, chat (Business+), phone (Scale) | Chat, email | Phone, email and live chat | Phone, chat, case |
| Main strength | Shared business phone and inbox | IVR and skill-based call routing | Auto dialer for call centers | Calls, video meetings and messaging |
CloudTalk scores 8.3 on 43 tagged reviews. It lists IVR, skill and condition-based routing, read on Oct 5, 2026.
MightyCall lists live call monitoring on Pro, read on Oct 6, 2026.
RingCentral scores 7.6 on 7 tagged reviews. It lists drag-and-drop call menus, read on Sep 29, 2026.
Entry plans billed annually, read between Sep 28 and Oct 11, 2026: Quo Starter $15 per user a month; CloudTalk Starter $25 per user; MightyCall Core $20 per user; RingCentral Core $20 per user.
Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 28 and Oct 11, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it is the site average. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What the vendor's pages say, in depth
Quo puts every call, text and customer in one shared place
The homepage describes Quo as a shared business phone and inbox that gives a team one place for every call, text and customer, read on Sep 29, 2026. The vendor's rebrand post says OpenPhone is now Quo, read on Sep 29, 2026.
Sona, the AI agent, is listed as handling incoming calls 24/7, read on Oct 6, 2026. Calling covers US and Canadian numbers, with per-minute rates for other countries, read on Sep 29, 2026.
Quo plans are priced per user and billed annually
Starter is $15 per user a month, billed annually, Business is $23 per user a month, billed annually, and Scale is $35 per user a month, billed annually, read on Sep 29, 2026.
Every plan lists 1,000 free automation credits for the Sona AI agent, read on Oct 6, 2026.
Quo lists a 7-day free trial and cancellation in the app
Quo lists a 7-day free trial, read on Sep 29, 2026, with a credit card required for identity verification, read on Sep 29, 2026. Cancellation is listed as possible at any time in the app, read on Sep 29, 2026.
Payments already made are listed as non-refundable, read on Sep 29, 2026.
HubSpot, Salesforce and Pipedrive sit among the native integrations
The integrations page lists HubSpot, Salesforce, Pipedrive, Zoho CRM, Attio, Clay, Gong, Slack, Zapier and HighLevel as native, read on Sep 29, 2026.
The API covers messages, contacts, transcripts and call summaries, read on Sep 29, 2026. The security page lists hosting on AWS and Google Cloud, SOC 2 Type II and single sign-on, read on Oct 6, 2026.
Live chat sits on Business and phone support on Scale
Email ticket support is listed, with live chat on Business and phone support on Scale, read on Oct 6, 2026. Chat runs daily, 7AM-4PM PT, read on Sep 29, 2026.
Full HIPAA compliance is listed on Business and Scale, read on Sep 29, 2026.
Before you commit
Yes: the vendor's rebrand post says OpenPhone is now Quo, read on Sep 29, 2026. The homepage describes Quo as a shared business phone and inbox, read on Sep 29, 2026.
On Quo cost per user, Starter is $15 per user a month, billed annually, Business is $23 per user a month, billed annually, and Scale is $35 per user a month, billed annually, read on Sep 29, 2026.
This page holds no figure on how Quo performs as a team grows. Business and Scale list live chat, and Scale phone support, read on Oct 6, 2026, and single sign-on is listed, read on Oct 6, 2026.
This page holds no fact on Quo call quality on a weak internet connection, and no tagged review count to draw one from. The vendor lists automatic or manual call recording, read on Sep 29, 2026.
The vendor lists Sona as an AI agent that handles incoming calls 24/7 and takes messages, read on Oct 6, 2026. Every plan lists 1,000 free automation credits, read on Oct 6, 2026.
The integrations page lists HubSpot, Salesforce, Pipedrive, Zoho CRM and Attio as native, read on Sep 29, 2026. The mini CRM syncs contacts from HubSpot or Salesforce, read on Sep 29, 2026.
Affiliate linksThis page contains affiliate links: some vendors pay us a commission when you subscribe through their Try button. Scores come from public user reviews, on the same grid for every scored tool. Affiliate disclosure