AI Automation · Review

PhantomBuster Review: Automations That Need Watching

PhantomBuster fits sales teams that build lead lists for LinkedInIn this PhantomBuster review, learning curve draws 16 negative mentions and 1 favourable one, and customer support draws 14 negative mentions.

310+ public reviews as of Sep 2026 · scored on 37 tagged reviews · same 5-dimension grid for every scored tool · Scores last recalculated on Oct 16, 2026

Try PhantomBuster See pricing

Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score

6.5
OUR SCORE / 10
ai automation tools we score
$69 /mo 14-day free trial, no credit card required Read on the vendor's pricing page on Sep 29, 2026
PhantomBuster in three sentences

PhantomBuster is a tool for lead list building, LinkedIn outreach and CRM sync. Scores rest on 37 tagged reviews, and learning curve is the most cited drawback, with 16 negative mentions. The pricing page lists the Start plan at $69 a month, billed monthly, read on Sep 29, 2026.

▶
Demo video
Demo video · 3 min

See it before you read on

Nothing loads from the video host until you press play; the player then opens in privacy-enhanced mode.

Price

What it costs

Three plans. Every figure read on the vendor's pricing page on Sep 29, 2026.

PhantomBuster pricing in US dollars, monthly billing
Spotted a change? Tell us
Start
$69 /mo
$56 /mo billed annually
Automation slots
5
Execution time
20h/month
Email credits
500/month
AI credits
10k/month
Choose Start
Grow
$159 /mo
$128 /mo billed annually
Automation slots
15
Execution time
80h/month
Email credits
2,500/month
AI credits
30k/month
Choose Grow
Scale
$439 /mo
$352 /mo billed annually
Automation slots
50
Execution time
300h/month
Email credits
10,000/month
AI credits
90k/month
Choose Scale
What the listed price does not sayRead on the vendor's pricing and terms pages
Start lists 20h/month of execution timeThe pricing page lists 20h/month of execution time on Start, 80h/month on Grow and 300h/month on Scale, read on Sep 29, 2026.
Start lists 5 automation slotsThe pricing page lists 5 automation slots on Start, 15 on Grow and 50 on Scale, read on Sep 29, 2026.
What changed since we last lookedOnly what we read ourselves, dated
Sep 29, 2026
Prices read

Pricing page read: the Start plan at $69 a month, billed monthly, or $56 a month, billed annually.

Oct 16, 2026
Scores recalculated

Scores calculated on 37 tagged reviews; global score 6.5.

Features

What you get, what you don't

Six things PhantomBuster does. None of the six is missing on the vendor's pages; the weak spots are in what reviewers say, below.

Data sources15+ platformsLive data extraction
LinkedIn outreachBuilt inConnection requests and follow-ups
Email enrichmentCredit basedEmail credits, separate from execution time
CRM syncHubSpot, Salesforce, PipedriveOne-way sync for Salesforce and Pipedrive
AI messagesBuilt inPersonalized LinkedIn message writing
APIIncludedAll plans, at no additional cost
Does it fit your stack?Read on the vendor's public pages between Sep 29 and Oct 7, 2026 · "Not published" means the vendor does not say
Integrations
What connects, and how
  • HubSpotNative
  • SalesforceNative
  • PipedriveNative
  • Apollo.ioVia Zapier or API
  • AirtableVia Zapier or API
Security & compliance
What your IT team will ask
  • Data hostedEU servers
  • GDPR data processing agreementAvailable
  • SOC 2 reportNot published
  • Single sign-onNot published
Support
Channels, hours, and what reviewers say
  • ChannelsWeb form
  • HoursNot published
  • PhoneNot published
  • Read as negative4 of 7 tagged reviews
Evidence

The data behind the score

Our five scores against the average of the tools we score.

Tagged reviews from Dec 2023 to Jul 2026
PhantomBusterAverage of the tools we score
DimensionScorevs averageRead as positive
Ease of setup
7.9
−0.5
12 of 19
Feature depth
6.6
−0.9
10 of 27
Value for money
6.9
−1.4
9 of 23
Support quality
6.1
−1.2
2 of 7
Output reliabilityCategory dimension
5.6
−1.3
4 of 14
What reviewers talk aboutCounts are mentions as of Sep 2026
Praised most
Ease of use
47
Automation
46
Feature range
28
Integrations
22
Criticised most
Learning curve
16
Customer support
14
Price level
12

How we score

Fit

Should you buy it?

Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.

Your dealbreaker
6.5all reviewers

Buy it if You want lead list building, LinkedIn outreach and CRM sync in one tool, and can work within the Start plan's 5 automation slots and 20h/month of execution time, read on Sep 29, 2026. Skip it if You want a short learning curve or fast support answers: learning curve draws 16 negative mentions and customer support draws 14.

Before you signEach question comes from a weakness this page names

Questions to ask the vendor

  1. How many automation slots and hours of execution time does a LinkedIn extraction workflow use on Start?Start lists 5 automation slots and 20h/month of execution time, read on Sep 29, 2026.
  2. How fast does support answer a web-form request, and who answers it?Customer support draws 14 negative mentions, and the help center lists a web form, read on Oct 7, 2026.
  3. What does onboarding cover for a new workspace?Learning curve draws 16 negative mentions.
  4. What can a workspace do on the Free plan after the trial ends?Free plan and free trial exports are limited to 10 results, read on Sep 29, 2026.
Alternatives

If PhantomBuster isn't it

Three tools we score in this category and PhantomBuster's secondary categories. Each card names where the tool is weaker. The highest-scored tool that covers a dealbreaker above is always among them. Learning curve, Price level and Setup have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to PhantomBuster.

Tomba
If customer support is why you're leaving
8.6+2.1 vs PhantomBuster
$89 /moNo free trial stated
Read on the vendor's pricing page on Oct 3, 2026
  • Chat and email support, read on Sep 26, 2026
  • Free plan and trial draws 3 negative mentions
Our review Try
Captain Data
If you want Sales Navigator-style people search
8.0+1.5 vs PhantomBuster
$660 /moFree trial (length not stated)
Read on the vendor's pricing page on Sep 29, 2026
  • Lists people search with Sales Navigator-style queries, read on Sep 29, 2026
  • Interface draws 3 negative mentions
Our review Try
TexAu
If you want enrichment that cascades across providers
7.6+1.1 vs PhantomBuster
Scored on 6 tagged reviews: weighted toward the site average
$99 /mo
Read on the vendor's pricing page on Sep 29, 2026
  • Failed lookups are not charged, read on Sep 29, 2026
  • Stability draws 2 negative mentions
Our review Try
Side by side

PhantomBuster vs Tomba

Compare PhantomBuster with
PhantomBuster Tomba Captain Data TexAu
Our score
6.5
8.6
8.0
7.6*
Price and plan
Entry price$69 /mo$89 /mo$660 /mo$99 /mo
Free planFree planFree planNo free plan statedFree plan
Free trial14-day free trialNo free trial statedFree trial (length not stated)
Four dimensions, same grid
Ease of setup
7.9
9.3
6.5
8.6
Feature depth
6.6
8.6
8.2
6.9
Value for money
6.9
7.6
8.6
8.7
Support quality
6.1
7.9
8.3
7.5
Fit
CancellationCancel anytimeCancel anytimeMonthly or annual term, tacitly renewedCancel anytime
Support channelsWeb formChat, emailSlack channelEmail and in-app chat
Main strengthLead extraction from many platformsEmail finder with verificationPeople and company enrichment APIWaterfall enrichment with CRM sync

Tomba is an email finder, verifier and phone number finder for B2B contacts, read on Sep 26, 2026; it lists HubSpot and Pipedrive CRM sync, read on Oct 3, 2026.

Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 26 and Oct 5, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it is the site average.

In depth

What the reviews say, in depth

Setup

Ease of setup scores 7.9 on 19 tagged reviews

Setup draws 18 favourable mentions and 9 negative ones, and ease of use has 47 favourable mentions and none negative. Learning curve draws 16 negative mentions and 1 favourable one.

The Chrome extension page describes saving high-intent leads directly in LinkedIn, read on Sep 29, 2026.

Features

PhantomBuster lists extraction from 15+ platforms and LinkedIn outreach

The home page lists live data extraction from 15+ platforms, read on Sep 29, 2026. The outbound workflows page lists scheduled LinkedIn connection requests and follow-ups, read on Sep 29, 2026. Feature range draws 28 favourable mentions and 4 negative ones.

The pricing page states that email credits are used when PhantomBuster enriches profiles with email addresses, separate from execution time, read on Oct 5, 2026.

Integrations

The PhantomBuster API is included on all plans

The help center states that all plans include full access to the API at no additional cost, read on Sep 29, 2026. Integrations draw 22 favourable mentions and 1 negative one.

The help center lists direct integrations with HubSpot, Salesforce and Pipedrive, one-way for Salesforce and Pipedrive, and Apollo.io and Airtable through Make, Zapier or n8n, read on Sep 29, 2026.

Value

The Start plan costs $69 a month, billed monthly

The pricing page lists the Start plan at $69 a month, billed monthly, or $56 a month, billed annually. Grow is $159 a month, billed monthly, or $128 a month, billed annually. Scale is $439 a month, billed monthly, or $352 a month, billed annually. All read on Sep 29, 2026.

Price level draws 12 negative mentions and 3 favourable ones, and value for money scores 6.9 on 23 tagged reviews. Start, Grow and Scale each list unlimited exports, read on Sep 29, 2026.

Trial

PhantomBuster publishes a 14-day free trial without a credit card

The pricing page states a 14-day free trial with no credit card required, read on Sep 29, 2026. After the trial, the workspace switches to the Free plan, and Free plan and free trial exports are limited to 10 results, read between Sep 29 and Oct 5, 2026.

Plans can be cancelled at any time and stay active until the end of the billing period, read on Sep 29, 2026. Monthly plans are refundable within 14 days if no resources were used, and annual plans within 30 days of the charge, read on Sep 29, 2026.

Support

Support quality scores 6.1 on 7 tagged reviews

Customer support draws 14 negative mentions and 2 favourable ones. The help center lists a web form to contact support, read on Oct 7, 2026.

Questions

Before you commit

The pricing page lists the Start plan at $69 a month, billed monthly, or $56 a month, billed annually, read on Sep 29, 2026. It also states a 14-day free trial with no credit card required.

This page cannot say whether a given account will be restricted. Account safety draws 2 negative mentions and 1 favourable one among the 37 tagged reviews.

The pages read list data extraction from 15+ platforms and built-in LinkedIn connection requests and follow-ups, read on Sep 29, 2026. Email credits cover enriching profiles with email addresses, read on Oct 5, 2026. This page does not cover cold email sending.

Learning curve draws 16 negative mentions and 1 favourable one, the most cited drawback. Ease of setup scores 7.9 on 19 tagged reviews.

The home page lists live data extraction from 15+ platforms, read on Sep 29, 2026. This page does not list them one by one.

This page does not document how PhantomBuster signs in to LinkedIn, so it cannot confirm whether a session cookie is needed. The site lists a LinkedIn Chrome extension that saves leads directly in LinkedIn, read on Sep 29, 2026.

Where to go next

Affiliate linksThis page contains affiliate links: some vendors pay us a commission when you subscribe through their Try button. Scores come from public user reviews, on the same grid for every scored tool. Affiliate disclosure