Engagement & CRM · Review

Amplitude Review: Product Analytics for Revenue Teams

Amplitude suits product teams that start on the Free plan and grow by eventsIn these Amplitude reviews, no tagged review counts back the 7.6 score, and Plus shows a quote, not a price, for up to 70M events.

3,000+ public reviews as of Sep 2026 · same 5-dimension grid for every scored tool · Scores last recalculated on Oct 16, 2026

A general-purpose tool: the public review count covers every use; tagged reviews about other uses are left out of its scores.

Try Amplitude See pricing

Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score

7.6
OUR SCORE / 10
No tagged review counts: scored at the site average
engagement & crm tools we score
$0 No free trial stated Read on the vendor's pricing page on Oct 5, 2026
Amplitude in three sentences

Amplitude is a product analytics platform with session replay and experimentation, and the vendor addresses it to product teams, read on Sep 28, 2026. It lists a Free plan covering 2M events a month and a Plus plan up to 70M events that shows a quote, read between Sep 28 and Oct 5, 2026. No tagged review counts exist for it, so this page states the vendor's facts and sets no sentiment claim.

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Price

What it costs

Four plans. Every figure read on the vendor's pricing page on Oct 5, 2026.

Free
$0
Monthly sessions
10K
Monthly Agent Sessions
Not published
Zone creation
Not published
Overlays
Not published
Choose Free
Plus
Quote
Annual price not published
Monthly sessions
Not published
Monthly Agent Sessions
Not published
Zone creation
Not published
Overlays
Not published
Choose Plus
Growth
Quote
Annual price not published
Monthly sessions
20K
Monthly Agent Sessions
Not published
Zone creation
Not published
Overlays
Not published
Choose Growth
Enterprise
Quote
Annual price not published
Monthly sessions
50K
Monthly Agent Sessions
Not published
Zone creation
Not published
Overlays
Not published
Choose Enterprise
What the listed price does not sayRead on the vendor's pricing and terms pages
Free plan covers 2M events a monthFree covers 2M events a month, read on Sep 28, 2026. Plus prices by event volume and shows a quote, read on Oct 5, 2026.
Plus plan covers up to 70M eventsPlus covers up to 70M events and shows a quote, not a price, read on Oct 5, 2026. The vendor states the price scales with event volume.
What changed since we last lookedOnly what we read ourselves, dated
Oct 5, 2026
Prices read

Prices read on the vendor's page: Free at $0 a month; Plus, Growth and Enterprise show a quote.

Oct 16, 2026
Scores recalculated

Scores set with no tagged review counts; global score 7.6.

Features

What you get, what you don't

Six things Amplitude does. None of the six is missing on the vendor's pages.

AI AgentsBuilt inAll plans include Amplitude AI
Session ReplayBuilt inIncluded on all plans
Feature ExperimentationBuilt inIncluded on all plans
Data Access ControlsEnterprise plan
SSOGrowth plan
Integrations159 listedData and marketing platforms
Does it fit your stack?Read on the vendor's public pages between Sep 28 and Oct 5, 2026 · "Not published" means the vendor does not say
Integrations
What connects, and how
  • HubSpotNative
  • Salesforce CRMNative
  • Twilio SegmentNative
  • BrazeNative
Security & compliance
What your IT team will ask
  • Data hostedAWS (US, EU-Frankfurt)
  • GDPR data processing agreementAvailable
  • SOC 2 reportSOC 2 Type 2
  • Single sign-onGrowth plan
Support
Channels, hours, and what reviewers say
  • ChannelsTicket and email
  • HoursMon-Fri 9-5 regional
  • PhoneNo phone support
  • Tagged reviewsNone discuss support
Evidence

The data behind the score

Our five scores against the average of the tools we score.

AmplitudeAverage of the tools we score
DimensionScorevs averageRead as positive
Ease of setup
8.4
0.0
None discuss it
Feature depth
7.5
0.0
None discuss it
Value for money
8.3
0.0
None discuss it
Support quality
7.3
0.0
None discuss it
Activity capture & syncCategory dimension
6.9
0.0
None discuss it

How we score

Fit

Should you buy it?

Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.

Your dealbreaker
7.6all reviewers

Buy it if You want product analytics with session replay and can start on a Free plan covering 2M events a month. Skip it if You need a published Plus price for volumes above 2M events, or phone support.

Before you signEach question comes from a weakness this page names

Questions to ask the vendor

  1. What does Plus cost once monthly events pass 2M?Plus shows a quote, not a price, for up to 70M events, read on Oct 5, 2026.
  2. What does a plan with SSO and Data Access Controls cost?SSO is listed from Growth and Data Access Controls on Enterprise, both shown as quotes, read on Oct 5, 2026.
  3. Is phone support available on Enterprise?The vendor states that it offers no phone support, read on Oct 5, 2026.
Alternatives

If Amplitude isn't it

Three tools we score in this category. Each card names where the tool is weaker. The highest-scored tool that covers a dealbreaker above is always among them. Quote-only paid plans and Access controls on higher plans have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Amplitude.

Salesflare
If you want chat as well as email support
8.8+1.2 vs Amplitude
$39 /seat /mo30-day free trial
Read on the vendor's pricing page on Oct 6, 2026
  • Chat support alongside email, read on Sep 29, 2026
  • Feature range draws 10 negative mentions in its reviews
Our review Try
Dreamdata
If you want B2B attribution and journeys
7.9+0.3 vs Amplitude
$0 14-day free trial
Read on the vendor's pricing page on Sep 28, 2026
  • Interactive journey timeline per account
  • Learning curve draws 25 negative mentions in its reviews
Our review Try
Fathom analytics
If you want cookie-free web analytics
7.60.0 vs Amplitude
No tagged review counts: scored at the site average
$12.50 /mo billed annually7-day free trial
Read on the vendor's pricing page between Sep 28 and Oct 5, 2026
  • Cookie-free tracking; no consent banner needed for analytics
  • No free plan; Amplitude's Free covers 2M events a month
Our review Try
Side by side

Amplitude vs Salesflare

Compare Amplitude with
Amplitude Salesflare Dreamdata Fathom analytics
Our score
7.6*
8.8
7.9
7.6*
Price and plan
Entry price$0$39 /seat /mo$0$12.50 /mo billed annually
Free planFree planNo free plan statedFree planNo free plan
Free trialNo free trial stated30-day free trial14-day free trial7-day free trial
Four dimensions, same grid
Ease of setup
8.4
9.4
8.1
8.4
Feature depth
7.5
8.1
7.9
7.5
Value for money
8.3
9.3
9.6
8.3
Support quality
7.3
9.5
8.8
7.3
Fit
IntegrationsHubSpot, Salesforce CRMGmail, Microsoft OutlookHubSpot, SalesforceGoogle Search Console
Support channelsTicket and emailChat and emailAI chatEmail
Main strengthProduct analytics with session replaySemi-automatic CRM data captureCustom attribution models with AICookie-free website analytics

Salesflare lists a lead finder, email tracking and LinkedIn contact creation, each read on Oct 6, 2026.

Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 28 and Oct 6, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it is the site average.

In depth

What the vendor's pages say, in depth

Product

Amplitude packages analytics, replay and experiments for product teams

The vendor describes Amplitude as a product analytics platform with session replay and experimentation, addressed to product teams, read on Sep 28, 2026. It lists AI-powered product analytics, session replay with full event context, feature flags and A/B testing, and in-product guides and surveys, read on Sep 28, 2026.

Session replay and feature experimentation are listed as included on all plans, read on Oct 5, 2026.

Revenue

The vendor addresses product teams, with CRM integrations alongside

The vendor's page addresses product teams, read on Sep 28, 2026. Its integrations list includes HubSpot and Salesforce CRM, among 159 listed, read on Sep 28, 2026.

Those are CRM connections, not evidence of revenue-team use: this page holds no fact on how revenue teams use Amplitude, so it draws no conclusion on that use.

Plans

Free covers 2M events a month; the paid plans show quotes

The Free plan lists 2M events a month with no credit card required, read on Sep 28, 2026. Plus lists up to 70M events and shows a quote, not a price, read on Oct 5, 2026. It requires a credit card, read on Sep 28, 2026.

Growth and Enterprise show quotes on event-based pricing, read on Oct 5, 2026. The pricing page states that the price scales with event volume, read on Oct 5, 2026.

Replay

Session replay is capped per plan, from 10K to 50K a month

Session replay is listed as included on all plans, read on Oct 5, 2026. The pricing page lists 10K monthly session replays on Free, 20K on Growth and 50K on Enterprise, read on Oct 5, 2026.

Terms

Plus can be cancelled before renewal, and its charges are non-refundable

The vendor states that Plus subscribers can cancel at any time before the next renewal period, read on Sep 28, 2026. Plus charges are non-refundable, except for special circumstances, read on Sep 28, 2026.

Support is by ticket and email, read on Sep 28, 2026, and the vendor states that it offers no phone support, read on Oct 5, 2026.

Security

SOC 2 Type 2 and EU hosting are listed, with SSO from Growth

The vendor states that Amplitude meets SOC 2 Type 2 standards, read on Sep 28, 2026. Its data centers run on AWS in the US and Frankfurt, and a data processing agreement is incorporated into its terms, read on Oct 5, 2026.

The pricing page lists SSO from the Growth plan and Data Access Controls on Enterprise, read on Oct 5, 2026.

Questions

Before you commit

Yes. The pricing page lists a Free plan with 2M events a month, no credit card required and 10K monthly session replays, read on Sep 28, 2026. Plus lists up to 70M events, read on Oct 5, 2026.

This page holds no fact on how hard report building is, so it draws no conclusion. The vendor lists AI-powered product analytics and session replay with full event context, read on Sep 28, 2026.

On Plus, the vendor states that you can cancel at any time before the next renewal period, read on Sep 28, 2026. Plus charges are non-refundable, except for special circumstances, read on Sep 28, 2026. This page holds no fact on Growth or Enterprise contract terms.

Amplitude cost is not given as a figure for Plus: it lists up to 70M events and shows a quote, not a price, read on Oct 5, 2026. The vendor states that the price scales with event volume, read on Oct 5, 2026. Growth and Enterprise also show quotes, read on Oct 5, 2026.

The vendor's page addresses product teams, read on Sep 28, 2026. It lists HubSpot and Salesforce CRM among its integrations, read on Sep 28, 2026. This page holds no fact on how revenue teams use Amplitude, so it does not say the tool is useful to them.

This page holds no fact on the engineering effort of event instrumentation, so it draws no estimate. The pricing page counts usage in events a month, with 2M events on the Free plan, read on Sep 28, 2026.

Where to go next

Affiliate linksThis page contains affiliate links: some vendors pay us a commission when you subscribe through their Try button. Scores come from public user reviews, on the same grid for every scored tool. Affiliate disclosure