Spiky Review: Reading Engagement Signals During a Call
Spiky fits sales teams that want real-time coaching during callsIn this Spiky review, AI features, Feature range and Integrations each draw 2 negative mentions.
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
Spiky in three sentences
Spiky (Spiky.ai) is a sales call intelligence tool: conversation intelligence with real-time rep coaching, per the home page read on Sep 29, 2026. Free is $0 a month, and Plus is $15 per user a month, billed annually, read on Sep 29, 2026. Spiky scores 7.8 on 11 tagged reviews; Results and time saved draws 10 favourable mentions.
See it before you read on
Nothing loads from the video host until you press play; the player then opens in privacy-enhanced mode.
What it costs
Five plans. Every figure read on the vendor's pricing page on Sep 29, 2026.
Spotted a change? Tell us
- Meetings
- 30 meetings/user
- Passive seats
- Not published
- Meetings
- 30 meetings/user
- Passive seats
- Not published
Prices read on the vendor's page: Free $0 a month; Plus $15, Pro $24, Premium $40 per user a month, billed annually.
Score recalculated on 11 tagged reviews; global score 7.8.
What you get, what you don't
Five things Spiky does, one it doesn't. The miss is marked because it decides for some readers.
- SalesforceNative
- HubSpotNative
- PipedriveNative
- Zoho CRMNative
- ZoomNative
- Data hostedAWS, US or EU
- GDPR data processing agreementPublished online
- SOC 2 reportSOC 2 Type II
- Single sign-onAvailable
- ChannelsEmail, chat (Pro+)
- HoursNot published
- PhoneNot published
- Read as negative0 of 1 tagged reviews
The data behind the score
Our five scores against the average of the tools we score.
Should you buy it?
Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.
Buy it if You want real-time call coaching, listed on Premium, and sync with Salesforce, HubSpot, Pipedrive or Zoho CRM. Skip it if You need a native Slack integration: Spiky's runs via Zapier or API, and Integrations draw 2 negative mentions.
AI features draw complaints beside the praise AI features draw 2 negative mentions and 7 favourable mentions; AI-based coaching is listed on the Pro plan, per the help center read on Oct 6, 2026. We hold no published fact that shows another tool here does better.
Feature range draws 2 negative mentions Feature range draws 2 negative mentions and 10 favourable mentions; the product page, read on Sep 29, 2026, lists keyword trackers and battlecards. We hold no published fact that shows another tool here does better.
Integrations draw only negative mentions Integrations draw 2 negative mentions and no favourable mention; Slack runs via Zapier or API, read on Oct 6, 2026. Leexi covers it
Questions to ask the vendor
- Which real-time features does each paid plan include?The pricing page, read on Sep 29, 2026, lists real-time coaching and playbook on Premium.
- Is Slack a native integration or only a webhook?Integrations draw 2 negative mentions; Slack runs via Zapier or API, read on Oct 6, 2026.
- What is the refund policy on paid plans?Neither the terms nor the pricing page, read on Sep 29, 2026, publishes a refund policy.
- How long does the free trial last?The pricing page, read on Oct 6, 2026, shows a free trial without a stated length.
If Spiky isn't it
Three tools we score in this category. Each card names where the tool is weaker. The highest-scored tool that covers a dealbreaker above is always among them. AI features and Feature range have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Spiky.
- Slack is native; Spiky's Slack runs via Zapier or API, read between Sep 28 and Oct 6, 2026
- Feature range draws 2 negative mentions
- Multilingual analysis in 70+ languages, read on Sep 28, 2026
- Speed and performance draws 11 negative mentions
- Real calls scored on custom scorecards, read on Oct 5, 2026
- Learning curve draws 1 negative mention
Spiky vs Leexithe three alternatives
 Spiky |
Leexi |
Convin |
Hyperbound |
|
|---|---|---|---|---|
| Our score | 7.8 | 8.8 | 8.7 | 8.3 |
| Price and plan | ||||
| Entry price | $18 /seat /mo | $15 /seat /mo | Quote | $0 |
| Free plan | Free plan | No free plan stated | No free plan stated | Free plan |
| Free trial | Free trial (length not stated) | 7-day free trial | No free trial stated | No free trial stated |
| Four dimensions, same grid | ||||
| Ease of setup | 8.8 | 9.2 | 9.9 | 9.1 |
| Feature depth | 7.5 | 7.6 | 8.6 | 7.7 |
| Value for money | 8.8 | 9.7 | 10.0 | 9.2 |
| Support quality | 7.6 | 8.6 | 9.9 | 8.8 |
| Fit | ||||
| CRM sync | Salesforce, HubSpot, Pipedrive | Salesforce, HubSpot, Pipedrive | HubSpot, Salesforce, Pipedrive | HubSpot, Salesforce |
| Support channels | Email, chat (Pro+) | Assistant and email | Chat, email | |
| Main strength | Real-time call coaching | Automatic meeting notes and summaries | Automated QA across conversations | AI sales roleplay |
Leexi transcribes in 100+ languages and detects the language automatically, read on Sep 28, 2026.
Convin's real-time assist agent gives live prompts and objection handling, read on Oct 5, 2026.
Hyperbound's live coaching panel sits beside the meeting, read on Oct 5, 2026.
Spiky Plus: $15 per user a month, billed annually; Leexi Starter: $12 per licence a month, billed annually; Hyperbound has a Free plan; Convin lists 70+ languages. Read between Sep 28 and Oct 6, 2026.
Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 28 and Oct 7, 2026. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What the reviews say, in depth
Free costs $0 a month and caps meetings per user
The pricing page, read on Sep 29, 2026, shows Free at $0 a month with 3 meetings per user. Plus is $18 per user a month, billed monthly, or $15 a month, billed annually; Pro is $29 billed monthly or $24 billed annually; Premium is $49 billed monthly or $40 billed annually.
Enterprise is quote-only, with no figure published. Plans auto-renew, and the terms, read on Sep 29, 2026, ask you to cancel at least 3 days before the renewal date.
Spiky coaches reps in real time during calls
The product page, read on Sep 29, 2026, says reps get real-time guidance during calls, with meeting templates and playbooks that help handle objections. The pricing page, read on Sep 29, 2026, lists real-time coaching and playbook on Premium, which is $40 per user a month, billed annually.
The product page also lists battlecards for on-the-spot guidance in meetings and keyword trackers. AI-based coaching is listed on the Pro plan, per the help center read on Oct 6, 2026.
Spiky turns calls into transcripts, summaries and follow-ups
The product page, read on Sep 29, 2026, lists transcription, meeting summaries, AI-generated action items and an assistant called Scribe that answers questions about meetings. The Free plan includes transcription and meeting summaries, per the pricing page read on Sep 29, 2026.
Spiky Agent, listed on Plus, sends automated follow-up emails and CRM updates, per the product page read on Sep 29, 2026. Results and time saved draws 10 favourable mentions and no negative mention.
Spiky lists Salesforce, HubSpot, Pipedrive and Zoho CRM as native
The CRM integrations page, read on Sep 29, 2026, lists Salesforce, HubSpot, Pipedrive and Zoho CRM as native. Other CRMs sync through Zapier, per the same page read on Oct 6, 2026. Zoom, Microsoft Teams and Google Meet are native video integrations, read on Sep 29, 2026.
Slack runs through a webhook, via Zapier or API, read on Oct 6, 2026, and the pricing page lists CRM and Slack integrations on Pro, read on Sep 29, 2026.
Spiky states SOC 2 Type II and publishes a DPA
The home page, read on Sep 29, 2026, states SOC 2 Type II, and the data processing addendum is published online, read on Sep 29, 2026. The FAQ, read on Oct 6, 2026, says cloud data is stored on AWS in the US or the EU and that SSO is available.
The FAQ, read on Oct 6, 2026, also says on-premise deployment is offered, containerized and Kubernetes-compatible. Support is by email, with chat on Pro and above, per the pricing page read on Oct 6, 2026.
Before you commit
Yes. Free is $0 a month with 3 meetings per user, read on Sep 29, 2026; Plus is $15 per user a month, billed annually, and Premium is $40, billed annually. The pricing page, read on Oct 6, 2026, also shows a free trial with no credit card required.
Live. The product page, read on Sep 29, 2026, says reps get real-time guidance during calls, and the pricing page lists real-time coaching and playbook on Premium. The help center, read on Oct 6, 2026, lists AI-based coaching on Pro.
This review holds no accuracy figure for Spiky transcripts or sentiment scores. The product page, read on Sep 29, 2026, lists transcription and meeting summaries, and the Free plan includes both.
This review holds no language list for Spiky, so ask the vendor which languages its transcription covers. Zoom, Microsoft Teams and Google Meet are native integrations, read on Sep 29, 2026.
This review holds no fact on MEDDPICC or BANT scoring in Spiky. The pricing page, read on Sep 29, 2026, lists a real-time playbook on Premium, and the help center, read on Oct 6, 2026, lists AI-based coaching on Pro; ask whether either scores a named framework.
Ease of use draws 1 favourable mention and no negative mention, too few to rate onboarding. The Free plan is $0 a month with 3 meetings per user, read on Sep 29, 2026.
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