Mailshake 8.8/10 $29/seat /mo Try Mailshake
Cold Email · Review

Mailshake Review: Cold Email That Stays Deliberately Simple

Mailshake suits teams that want simple cold email sequences with warm-up built inIn this Mailshake review, features draw 17 negative mentions among 38, and 34 of the 76 tagged reviews that discuss feature depth read as mixed.

630+ public reviews as of Sep 2026 · scored on 85 tagged reviews · same 5-dimension grid for every scored tool · Scores last recalculated on Oct 16, 2026

Try Mailshake See pricing

Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score

8.8
OUR SCORE / 10
cold email tools we score
$29 /seat /mo No free trial; payment is collected up front Read on the vendor's pricing page on Oct 4, 2026
Mailshake in three sentences

Mailshake sends cold email in multi-step sequences, with built-in warm-up, an AI email writer called SHAKEspeare and a phone dialer, per its home, features and pricing pages. Scores rest on 85 tagged reviews, and ease of use has 64 favourable mentions. Feature depth is the lowest dimension at 7.7, with 17 negative mentions of features.

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Price

What it costs

Four plans. Every figure read on the vendor's pricing page on Oct 4, 2026.

Mailshake pricing in US dollars, monthly billing
Spotted a change? Tell us
Starter
$29 /seat /mo
$25 /seat /mo billed annually
Email addresses per account
1
Email sends per month
1,500
Data finder credits
50
Phone numbers
Not published
Choose Starter
Email Outreach
$49 /seat /mo
$45 /seat /mo billed annually
Email addresses per account
2
Email sends per month
Unlimited
Data finder credits
50
Phone numbers
Not published
Choose Email Outreach
Sales Engagement
$99 /seat /mo
$85 /seat /mo billed annually
Email addresses per account
10
Email sends per month
Unlimited
Data finder credits
2,500
Phone numbers
5
Choose Sales Engagement
Agency Plan
Quote
Annual price not published
Email addresses per account
Unlimited
Email sends per month
Not published
Data finder credits
Not published
Phone numbers
Not published
Choose Agency Plan
What the listed price does not sayRead on the vendor's pricing and terms pages
Starter caps email sends at 1,500 a monthStarter includes 1,500 email sends a month; Email Outreach lifts the cap to unlimited sends, read on Oct 4, 2026.
Starter allows one email address per accountStarter allows 1 email address per account; Email Outreach allows 2 and Sales Engagement 10, read on Oct 4, 2026.
What changed since we last lookedOnly what we read ourselves, dated
Oct 4, 2026
Prices read

Prices read on the vendor's page: Starter $29, Email Outreach $49, Sales Engagement $99 per user a month.

Oct 16, 2026
Scores recalculated

Scores calculated on 85 tagged reviews; global score 8.8.

Features

What you get, what you don't

Six things Mailshake does. None of the six is missing on the vendor's pages; the weak spots are in what reviewers say, below.

SequencesMulti-stepAutomated follow-ups, pauses on reply
Warm-upBuilt inFree warm-up via SMTP
AI writingBuilt inSHAKEspeare auto-generates copy versions
CRM syncNativeSalesforce, Pipedrive, HubSpot
DialerBuilt inPhone dialer on Sales Engagement plan
ReportingOpens, replies, clicksIndividual or team analytics
Does it fit your stack?Read on the vendor's public pages between Sep 27 and Oct 17, 2026 · "Not published" means the vendor does not say
Integrations
What connects, and how
  • SalesforceNative
  • HubSpotNative
  • PipedriveNative
  • SlackNative
  • VidyardNative
Security & compliance
What your IT team will ask
  • Data hostedUnited States
  • GDPR data processing agreementAvailable (on request)
  • SOC 2 reportNot published
  • Single sign-onNot published
Support
Channels, hours, and what reviewers say
  • ChannelsEmail
  • HoursNot published
  • PhoneNot published
  • Read as negative2 of 38 tagged reviews
Evidence

The data behind the score

Our five scores against the average of the tools we score.

Tagged reviews from Jan 2024 to Aug 2026
MailshakeAverage of the tools we score
DimensionScorevs averageRead as positive
Ease of setup
9.0
+0.6
52 of 66
Feature depth
7.7
+0.2
36 of 76
Value for money
8.8
+0.5
39 of 51
Support quality
9.2
+1.9
32 of 38
DeliverabilityCategory dimension
9.2
+2.3
20 of 21
What reviewers talk aboutCounts are mentions as of Sep 2026
Praised most
Ease of use
64
Customer support
51
Results and time saved
51
Automation
42
Criticised most
Feature range
17
Learning curve
10
Integrations
10

How we score

Fit

Should you buy it?

Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.

Your dealbreaker
8.8all reviewers

Buy it if You want multi-step cold email sequences with warm-up and an AI email writer in one tool. Skip it if You put feature depth first or want a free trial before you pay.

Before you signEach question comes from a weakness this page names

Questions to ask the vendor

  1. Which plans include the 1 on 1 onboarding call?Learning curve draws 10 negative mentions among 15; the call is listed on Sales Engagement.
  2. Does feature depth change between Email Outreach and Sales Engagement?34 of the 76 tagged reviews that discuss feature depth read as mixed.
  3. Can the Zoho and Calendly connections run without Zapier?Integrations draw 10 negative mentions; both are listed via Zapier.
  4. What can I recover after the first payment is taken?There is no free trial, and fees paid are nonrefundable.
Alternatives

If Mailshake isn't it

Three tools we score in this category. Each covers a dealbreaker above, and the highest-scored tool that covers a dealbreaker is always among them. Feature depth has no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Mailshake.

Reply.io
If integrations are why you're leaving
8.6−0.2 vs Mailshake
From $89 /seat /mo billed annually14-day free trial
Read on the vendor's pricing page on Oct 13, 2026
  • Calendly is listed as a native integration
  • Learning curve draws 28 negative mentions
Our review Try
SmartReach
If integrations are why you're leaving
8.1−0.7 vs Mailshake
$29 /mo14-day free trial
Read on the vendor's pricing page on Oct 4, 2026
  • Zoho CRM is listed as a native integration
  • Interface draws 1 negative mention
Our review Try
Snov.io
If the learning curve is why you're leaving
7.9−0.9 vs Mailshake
$39 /moNo free trial stated
Read on the vendor's pricing page on Oct 4, 2026
  • Pro plans add 1-on-1 calls with an implementation manager
  • Feature range draws 27 negative mentions
Our review Try
Side by side

Mailshake vs Reply.io

Compare Mailshake with
Mailshake Reply.io SmartReach Snov.io
Our score
8.8
8.6
8.1
7.9
Price and plan
Entry price$29 /seat /moFrom $89 /seat /mo billed annually$29 /mo$39 /mo
Free planNo free plan statedNo free plan statedNo free plan statedFree plan
Free trialNo free trial14-day free trial14-day free trialNo free trial stated
Four dimensions, same grid
Ease of setup
9.0
8.7
8.9
7.7
Feature depth
7.7
8.3
7.5
7.4
Value for money
8.8
9.7
9.1
7.7
Support quality
9.2
9.6
8.5
8.7
Fit
CRM integrationSalesforce, Pipedrive, HubSpotHubSpot, Salesforce, Pipedrive, CopperHubSpot, Salesforce, Pipedrive, Zoho CRMHubSpot, Pipedrive, Salesforce
Support channelsEmailChat, emailEmail, chatChat, phone, email
Main strengthEmail sequences with built-in warm-upBuilt-in email warm-upEmail, LinkedIn and call campaignsEmail and contact database search

Reply.io lists conditional branches in sequences, read on Oct 17, 2026. It scores 8.6 on 30 tagged reviews.

Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 27 and Oct 13, 2026.

In depth

What the reviews say, in depth

Setup

Ease of use draws 64 favourable mentions, none negative

Ease of setup scores 9.0, and 52 of the 66 tagged reviews that discuss setup read as favourable. Setup has 40 mentions, 36 of them favourable and 1 negative, and onboarding has 8 mentions, 7 of them favourable.

Learning curve draws 10 negative mentions among 15, and the interface 9 among 28.

Features

Feature depth is the lowest of the five dimensions

Feature depth scores 7.7: 36 of the 76 tagged reviews that discuss it read as favourable and 34 as mixed. Features draw 17 negative mentions among 38, against 15 favourable. The vendor lists multi-step email sequences with automated follow-ups that pause when a prospect replies, read on Oct 4, 2026.

Reporting is listed as opens, replies and clicks, for one user or a team, read on Oct 4, 2026. Reporting has 16 mentions, 2 of them negative.

Value

Starter, Email Outreach and Sales Engagement cost $29, $49 and $99 per user a month

Starter is $29 per user a month, Email Outreach $49 and Sales Engagement $99, read on the vendor's pricing page on Oct 4, 2026. On the yearly tab the same plans show $25, $45 and $85 per user a month, billed yearly. Agency Plan is quoted on request.

The pricing page says there is no free trial and that payment is collected up front, read on Oct 4, 2026. The terms say fees paid are nonrefundable, read on Sep 27, 2026. Billing draws 4 negative mentions.

Warm-up

Deliverability draws 14 favourable mentions, none negative

Deliverability scores 9.2, and 20 of the 21 tagged reviews that discuss it read as favourable. Warm-up has 6 mentions, 5 of them favourable and 1 negative. The home page lists free email warm-up via SMTP, read on Oct 4, 2026.

The pricing page lists unlimited email warmup on Starter, read on Oct 4, 2026. SHAKEspeare is listed as the AI email writer, a separate feature.

Support

Support scores 9.2, with 51 favourable mentions

Support quality scores 9.2, and 32 of the 38 tagged reviews that discuss support read as favourable. Support has 54 mentions: 51 favourable and 2 negative. The vendor's help pages list email as the way to reach support, read on Oct 17, 2026.

Integrations

Integrations draw 10 negative mentions among 13

Integrations have 13 mentions: 10 negative and 3 favourable. The integrations page lists Salesforce, HubSpot, Pipedrive, Slack and Vidyard as native, read on Oct 4, 2026.

Email Outreach lists 1,000+ integrations via Zapier, read on Oct 4, 2026.

Questions

Before you commit

No. The pricing page read on Oct 4, 2026 says there is no free trial and that payment is collected up front. Starter is $29 per user a month, and the terms say fees paid are nonrefundable, read on Sep 27, 2026.

Starter is $29 per user a month, Email Outreach $49 and Sales Engagement $99, read on Oct 4, 2026. Starter has 1 email address per account and 1,500 sends a month; Email Outreach has 2 addresses and unlimited sends; Sales Engagement has 10 addresses and 5 phone numbers. Agency Plan is quoted on request.

The site holds no count of sequence steps or branches. Feature depth scores 7.7: 36 of the 76 tagged reviews that discuss it read as favourable and 34 as mixed. Features draw 17 negative mentions among 38.

The site holds no fact on LinkedIn outreach for Mailshake, so it gives no amount. The vendor's pages list email sequences, warm-up, an AI writer, CRM sync and reporting, read on Oct 4, 2026.

SHAKEspeare is listed as the AI email writer; warm-up is a separate feature, listed as free via SMTP on the home page, read on Oct 4, 2026. Deliverability scores 9.2, with 20 of the 21 tagged reviews that discuss it favourable.

Mailshake's Starter is $29 per user a month and lemlist's Email plan is $69 a month, both read on Oct 4, 2026. Mailshake lists no free trial; lemlist lists one. Mailshake scores 8.8 on 85 tagged reviews.

Where to go next

Affiliate linksThis page contains affiliate links: some vendors pay us a commission when you subscribe through their Try button. Scores come from public user reviews, on the same grid for every scored tool. Affiliate disclosure