Fathom Review: Meeting Notes That Cost Nothing to Start
Fathom fits teams that want meeting notes and a free plan with unlimited recordingsIn this Fathom review, the 7.6 score rests on 5 tagged reviews, and Team and Business each require 2 users, read on Sep 28, 2026.
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
Fathom in three sentences
Fathom is an AI notetaker that transcribes and summarizes meetings, per its home page read on Sep 28, 2026. The Free plan lists unlimited recordings and transcriptions, and Team is $15 per user a month, billing period not stated, read on Oct 5, 2026. This Fathom review rests on 5 tagged reviews up to September 2026, and the global score is 7.6.
What it costs
Five plans. Every figure read on the vendor's pricing page on Oct 5, 2026.
Spotted a change? Tell us
Prices read on the vendor's page: Team $15, Premium $16, Business $25, per user a month, billing period not stated.
Scores set on 5 tagged reviews; global score 7.6.
What you get, what you don't
Six things Fathom does. None of the six is missing on the vendor's pages; the weak spots are in what reviewers say, below.
- HubSpotNative
- SalesforceNative
- SlackNative
- ZapierNative
- AsanaNative
- Data hostedUSA (Google Cloud)
- GDPR data processing agreementAvailable
- SOC 2 reportSOC 2 Type II
- Single sign-onEnterprise plan
- ChannelsEmail, ticket, form
- HoursMon-Fri, from 6am PT
- PhoneNot published
- Read as negative1 of 1 tagged reviews
The data behind the score
Our five scores against the average of the tools we score.
Should you buy it?
Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.
Buy it if You want AI meeting summaries and unlimited recordings and transcriptions on a free plan. Skip it if You are a single user who needs Team or Business, which require 2 users.
Team and Business require at least 2 users Team and Business plans require a 2-user minimum, priced per user, read on Sep 28, 2026. Team is $15 per user a month, billing period not stated, read on Oct 5, 2026. We hold no published fact that shows another tool here does better.
CRM field sync is listed on Business CRM field sync, which updates records after meetings, is listed on the Business plan, read on Sep 28, 2026. Business is $25 per user a month, billing period not stated, read on Oct 5, 2026. We hold no published fact that shows another tool here does better.
SSO and SCIM are listed on Enterprise SSO and SCIM provisioning are listed on the Enterprise plan, which shows Talk to sales instead of a price, read on Sep 28, 2026. We hold no published fact that shows another tool here does better.
Questions to ask the vendor
- What does the Enterprise plan cost, and what does it add beyond Business?Enterprise shows Talk to sales instead of a price, read on Sep 28, 2026.
- Can a single user buy the Team plan despite the 2-user minimum?Team and Business require a 2-user minimum, read on Sep 28, 2026.
- Which billing period do the $15, $16 and $25 per user prices apply to?Monthly and annual billing are shown, but the prices read on Oct 5, 2026 carry no period.
- How long does the free trial on the Team plan last?The Team plan lists a free trial with no stated length, read on Oct 5, 2026.
If Fathom isn't it
Three tools we score in this category. Each card names where the tool is weaker. Two-user minimum, CRM field sync and SSO on Enterprise have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Fathom.
- Transcription in 100+ languages, language detected automatically
- Starter caps recorded calls at 20 hours a month
- Native CRM sync with Salesforce, HubSpot, Zoho, Pipedrive and Copper
- Feature range draws 11 negative mentions in its reviews
- Bot-less transcription, with no bot needed to capture audio
- Free plan limits meetings to 45 minutes
Fathom vs Leexithe three alternatives
 Fathom |
Leexi |
Avoma |
Grain |
|
|---|---|---|---|---|
| Our score | 7.6* | 8.8 | 8.2 | 7.8* |
| Price and plan | ||||
| Entry price | $15 /seat /mo (billing period not stated) | $15 /seat /mo | $29 /recorder seat /mo | $19 /seat /mo |
| Free plan | Free plan | No free plan stated | No free plan stated | Free plan |
| Free trial | Free trial (length not stated) | 7-day free trial | 14-day free trial | 14-day free trial |
| Four dimensions, same grid | ||||
| Ease of setup | 8.6 | 9.2 | 9.1 | 8.6 |
| Feature depth | 7.6 | 7.6 | 8.2 | 7.8 |
| Value for money | 8.4 | 9.7 | 8.7 | 8.5 |
| Support quality | 6.7 | 8.6 | 8.1 | 7.6 |
| Fit | ||||
| Integrations | HubSpot, Salesforce, Slack | Salesforce, HubSpot, Pipedrive | Salesforce, HubSpot, Pipedrive | HubSpot, Salesforce, Slack |
| Support channels | Email, ticket, form | Assistant and email | Chat and email | Live chat, email |
| Main strength | AI meeting summaries | Automatic meeting notes and summaries | Real-time meeting transcription | Bot-less meeting transcription |
Leexi lists its Ask Leexi chat as built in on the AI Meeting and Business plans, read on Sep 28, 2026.
Avoma lists AI call scoring through its Conversation Intelligence add-on, read on Sep 28, 2026.
Grain syncs notes and properties to HubSpot and Salesforce deals, read on Sep 28, 2026.
Read on Sep 28, 2026: Fathom lists CRM field sync on its Business plan, Leexi lists CRM sync on Business, Avoma lists native CRM sync, and Grain syncs notes to HubSpot and Salesforce deals.
Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 28 and Oct 6, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it is the site average. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What the reviews say, in depth
Fathom captures meetings with a bot or bot-free in beta
The Free plan lists unlimited recordings and transcriptions, with a choice of bot-free capture, in beta, or bot capture, read on Sep 28, 2026. The home page lists AI summaries available right after the call, read on Sep 28, 2026.
Ask Fathom answers questions across past meetings, read on Oct 5, 2026.
Premium and Business add action items and CRM field sync
Premium is $16 per user a month, billing period not stated, and lists AI-generated action items, read on Oct 5, 2026. Business is $25 per user a month, billing period not stated, read on Oct 5, 2026. It lists CRM field sync and coaching metrics, read on Sep 28, 2026.
Enterprise shows Talk to sales instead of a price, and lists SSO and SCIM provisioning and custom data retention, read on Sep 28, 2026.
The Team plan lists a free trial of unstated length
The Team plan lists a free trial, length not stated, read on Oct 5, 2026. The Free plan is listed as free forever, read on Sep 28, 2026.
The pricing page shows a monthly and annual billing toggle, read on Sep 28, 2026, but the Team, Premium and Business prices read on Oct 5, 2026 carry no billing period.
HubSpot and Salesforce integrations sit beside SOC 2 Type II
The integrations page lists HubSpot, Salesforce, Slack, Zapier, Asana and Notion as native, read on Sep 28, 2026. It also lists ChatGPT and Claude as native integrations, read on Sep 28, 2026.
The trust center lists SOC 2 Type II and a data processing agreement, with hosting on Google Cloud in the USA, read on Sep 28, 2026. Support runs by email, ticket and form, Monday to Friday from 6am PT, read on Sep 28, 2026.
5 tagged reviews sit behind the 7.6 score
Only 5 tagged reviews sit behind Fathom's 7.6 score, and they run up to September 2026. AI features, Customization and Results and time saved draw 2 favourable mentions each.
Automation and Price level each draw 2 mentions, 1 negative and 1 favourable. With 5 tagged reviews, this page sets no profile score.
Before you commit
The Free plan lists unlimited recordings and transcriptions, with a choice of bot-free capture, in beta, or bot capture, read on Sep 28, 2026. Its price is $0, read on Oct 5, 2026.
This page holds no accuracy figure for Fathom's transcripts on real sales calls. Across the 5 tagged reviews, Transcription accuracy draws 1 favourable mention and no negative mention.
This page holds no fact on a Fathom mobile app or on recording in-person meetings. The vendor lists Zoom, Google Meet and Microsoft Teams as native integrations, read on Sep 28, 2026.
The integrations page lists Zoom, Google Meet and Microsoft Teams as native, and each lets Fathom join meetings to create transcripts, summaries and action items, read on Sep 28, 2026. This page holds no fact on other platforms.
On Fathom cost, Team is $15, Premium $16 and Business $25 per user a month, billing period not stated, read on Oct 5, 2026. Enterprise shows Talk to sales instead of a price, read on Sep 28, 2026.
The home page lists automatic CRM updates, read on Sep 28, 2026, and Fathom CRM field sync, which updates records after meetings, is listed on the Business plan. This page holds no fact on a Fathom API.
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