Ebsta Reviews: Revenue Intelligence Read From the CRM
Ebsta fits Salesforce or HubSpot teams that want forecasting and deal scoringIn these Ebsta reviews, no review reading backs the 7.6 global score, and full features need Salesforce Enterprise or above, read on Oct 19, 2026.
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
Ebsta in three sentences
Ebsta is a revenue intelligence platform for deal management, pipeline management and forecasting, read on Sep 28, 2026. Full features need Salesforce Enterprise or above with Bulk API enabled, read on Oct 19, 2026. This page draws no sentiment from reviews, since no review reading backs the 7.6 global score.
See it before you read on
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What it costs
Three plans. Every figure read on the vendor's pricing page on Sep 28, 2026.
Spotted a change? Tell us
Ebsta pricing page read: every plan shows Get a Quote, no price listed.
Scores set with no review reading; global score 7.6.
What you get, what you don't
Six things Ebsta does. None of the six is missing on the vendor's pages.
- SalesforceNative
- HubSpotNative
- GmailNative
- Outlook/Office 365Native
- Microsoft TeamsNative
- Data hostedAWS (USA East)
- GDPR data processing agreementNot published
- SOC 2 reportNot published
- Single sign-onAvailable
- ChannelsContact form
- HoursNot published
- PhoneNot published
- Tagged reviewsNone discuss support
The data behind the score
Our five scores against the average of the tools we score.
Should you buy it?
Name your dealbreaker. No profile is scored on its own yet: too few tagged reviews per profile, so the page shows the overall score.
Buy it if You run Salesforce Enterprise or a HubSpot plan and want forecasting, pipeline management and deal insights. Skip it if You run a lower Salesforce edition, or need a listed price: every Ebsta plan is quote-only.
Full features need Salesforce Enterprise or above Ebsta states full features need Salesforce Enterprise or above with Bulk API enabled, read on Oct 19, 2026. We hold no published fact that shows another tool here does better.
The HubSpot integration needs a listed plan Ebsta states its HubSpot integration needs a Free Tools & CRM or Hub plan, read on Oct 19, 2026. We hold no published fact that shows another tool here does better.
Extra users can be invoiced in arrears The terms state Ebsta can invoice users beyond the agreed subscription count in arrears, read on Oct 19, 2026. We hold no published fact that shows another tool here does better.
Ebsta destroys your data 60 days after you leave The security page states Ebsta destroys data processed on your behalf 60 days after you leave, read on Oct 19, 2026. Pipedrive covers it
Questions to ask the vendor
- Which Salesforce edition does our org need, and is Bulk API enabled for it?Full features need Salesforce Enterprise or above with Bulk API enabled, read on Oct 19, 2026.
- How and when are users beyond the agreed count invoiced?Users beyond the agreed subscription count can be invoiced in arrears, read on Oct 19, 2026.
- Can we export our data before it is destroyed 60 days after we leave?Data processed on your behalf is destroyed 60 days after leaving, read on Oct 19, 2026.
- What is the price per user for each plan?Every plan shows Get a Quote and no price, read on Sep 28, 2026.
If Ebsta isn't it
Three tools we score in this category. Each card names where the tool is weaker. The highest-scored tool that covers a dealbreaker above is always among them. Salesforce edition, HubSpot plan and Extra users have no card: we hold no published fact that shows another tool here does better. Click a card, or a name below, to put it next to Ebsta.
- Lists an MCP server for Claude, ChatGPT, Copilot, Gemini and n8n, read on Sep 29, 2026
- No free trial stated, against Ebsta's 14-day trial
- Lists open APIs and webhooks for custom workflows, read on Sep 28, 2026
- Feature range draws 77 negative mentions in its reviews
- Canceled accounts are deleted after six months, read on Sep 29, 2026
- Feature range draws 231 negative mentions in its reviews
Ebsta vs People.aithe three alternatives
 Ebsta |
People.ai |
Gong |
Pipedrive |
|
|---|---|---|---|---|
| Our score | 7.6* | 8.5* | 7.4 | 6.8 |
| Price and plan | ||||
| Entry price | Quote | Quote | Quote | ≈ $24 (CA$34) /seat /mo |
| Free plan | No free plan stated | No free plan stated | No free plan stated | No free plan stated |
| Free trial | 14-day free trial | No free trial stated | No free trial stated | 14-day free trial |
| Four dimensions, same grid | ||||
| Ease of setup | 8.4* | 9.4* | 8.5 | 8.6 |
| Feature depth | 7.5* | 8.1* | 7.6 | 6.0 |
| Value for money | 8.3* | 9.3* | 8.0 | 7.2 |
| Support quality | 7.3* | 7.9* | 5.5 | 7.5 |
| Fit | ||||
| Integrations | Salesforce, HubSpot, Gmail | Salesforce, Microsoft Dynamics | Salesforce, Microsoft Dynamics | Zoom, Google Meet |
| Support channels | Contact form | In-app chat and email | Tickets and email | Email, chat, phone (Premium+) |
| Main strength | Deal scoring and forecasting | Automatic capture of customer interactions | Automatic conversation and meeting capture | Kanban-style sales pipelines |
People.ai scores 8.5 on 8 tagged reviews. Its forecasting is listed for Salesforce CRM customers, read on Sep 29, 2026.
Gong scores 7.4 on 46 tagged reviews. Its AI Composer drafts emails from conversations, read on Oct 5, 2026.
Pipedrive scores 6.8 on 104 tagged reviews. It lists Nova, a built-in meeting intelligence that records and transcribes calls, read on Sep 29, 2026.
Refund terms, read between Sep 28 and Oct 5, 2026: Ebsta, no refund on discontinuation; Pipedrive and Gong, fees non-refundable; People.ai, non-refundable unless the agreement says otherwise.
Same five-dimension grid for every tool; the fifth dimension changes with the category and stays out of this table. Prices and integrations read on each vendor's public pages between Sep 28 and Oct 6, 2026. ≈ marks our US dollar conversion at European Central Bank euro reference rates of Sep 30, 2026. * Under 10 tagged reviews: the score is weighted toward the site average; with none, it comes from the averages of the tools we score. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What the vendor's pages say, in depth
Ebsta sells conversation, relationship and revenue intelligence as separate plans
The pricing page lists Conversation Intelligence, Relationship Intelligence and Revenue Intelligence as separate plans, each with a Get a Quote button, read on Sep 28, 2026. Revenue Intelligence lists Forecasting, Pipeline Management and Deal Insights.
Ebsta publishes a 14-day free trial with full feature access, read on Oct 5, 2026. No price is listed for any plan, so this page computes none.
Forecasting covers roll-ups, trends, pacing and submissions
Forecasting lists roll-ups, trends, pacing and submissions, read on Sep 28, 2026. A waterfall chart shows how commit and upside forecasts have changed, and inline editing of deal value, close date and deal stage syncs back to the CRM.
Deal scoring shows the likelihood of a deal closing, and positive and negative factors give real-time indicators on each deal, read on Sep 28, 2026. This page holds no review reading on forecast accuracy.
Relationship scoring weighs quality, direction, recency and quantity
Ebsta scores relationships on the quality, direction, recency and quantity of your activity, read on Sep 28, 2026. Relationship Mapping and Relationship Trends are listed on the same plan.
Contact capture takes contacts from employee mailboxes and syncs them to the CRM, and contact alerts update out-of-date records, including new phone numbers and job titles, read on Sep 28, 2026.
Native Salesforce and HubSpot integrations come with plan conditions
Salesforce and HubSpot are listed as native integrations, read on Sep 28, 2026. Full features of Conversation Intelligence, Relationship Intelligence and Revenue Intelligence need Salesforce Enterprise or above with Bulk API enabled, read on Oct 19, 2026.
The HubSpot integration needs a Free Tools & CRM or Hub plan, read on Oct 19, 2026. Salesforce Sandbox environments are supported, and Gmail and Outlook/Office 365 are listed as native, read on Sep 28, 2026.
Extra users can be invoiced afterwards; no refund on discontinuing
A request to discontinue a subscription brings no refund or credit, read on Sep 28, 2026. Users beyond the agreed subscription count can be invoiced in arrears, read on Oct 19, 2026.
Data processed on your behalf is destroyed 60 days after you leave, read on Oct 19, 2026. Data is stored in AWS (USA East), and single sign-on is available, read on Sep 28, 2026.
Before you commit
Ebsta lists Salesforce and HubSpot as native integrations, and inline edits of deal value, close date and deal stage sync back to the CRM, read on Sep 28, 2026. Full features need Salesforce Enterprise or above with Bulk API enabled, read on Oct 19, 2026.
This page holds no fact on LinkedIn matching and no review reading on it, so it draws no conclusion. Contact capture takes contacts from employee mailboxes and syncs them to the CRM, read on Sep 28, 2026.
Ebsta lists no price per user: its plans show Get a Quote, read on Sep 28, 2026, so this page computes none. Users beyond the agreed subscription count can be invoiced in arrears, read on Oct 19, 2026.
This page holds no review reading on forecast accuracy, so it draws no conclusion. Forecasting lists roll-ups, trends, pacing and submissions, and a waterfall chart shows how commit and upside forecasts have changed, read on Sep 28, 2026.
Ebsta scores relationships on the quality, direction, recency and quantity of your activity, read on Sep 28, 2026. This page holds no fact on how those four inputs are weighted.
This page holds no fact on team size for Ebsta or its alternatives, so it picks none for a small team. It sets Pipedrive, People.ai and Gong side by side on listed facts such as data deletion and refund terms.
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