CloudTalk vs Aircall: Two Cloud Phones, Two Priorities
CloudTalk vs Aircall: CloudTalk scores 8.3 on 43 tagged reviews, above Aircall's 7.0 on 102. CloudTalk lists a parallel dialer of up to 10 lines; Aircall lists numbers in 100+ countries.
CloudTalk8.3
vs
Aircall7.0
Every score on this page validated by the site owner · latest validation Oct 16, 2026 · How we score
CloudTalk and Aircall, side by side
The tinted card has the higher score. The table below shows where the gap comes from.
- Price $34 per seat a month against $40
- Trial 14-day free trial against 7 days for Aircall
Pick CloudTalk if you want parallel dialing on up to 10 lines; it scores 8.3.
Pick Aircall if you need local numbers in 100+ countries; it scores 7.0.
Line by line
A value is marked only when it is clearly higher: by 0.3 on the score or 0.5 on a dimension, with at least 30 tagged reviews behind each of the two values. The fifth dimension changes with the category and stays out of this table.
| CloudTalk |
Aircall |
|
|---|---|---|
| Our score | 8.3 | 7.0 |
| Four dimensions, same grid | ||
| Ease of setup | 8.9 | 9.4 |
| Feature depth | 8.2 | 6.3 |
| Value for money | 8.1 | 7.1 |
| Support quality | 8.4 | 6.5 |
| Price and plan | ||
| Entry price | $34/seat /mo | $40/seat /mo |
| Free plan | No free plan stated | No free plan stated |
| Free trial | 14-day free trial | 7-day free trial |
| Fit | ||
| Team size | Team | Team |
| Public reviews | 3,000+ | 3,200+ |
Team size comes from tagged reviews, or from the vendor's own pages when reviews name none.
CloudTalk scores 1.3 points higher overall on our grid. Entry prices: CloudTalk $34/seat /mo, Aircall $40/seat /mo.
Entry prices read on each vendor's public pricing page; the older of the two readings dates from Oct 5, 2026. Some of these prices have not been read again for 6 months. Check the vendors' pages before you buy.
What separates the two, in the tagged reviews
CloudTalk vs Aircall pricing: $34 against $40 at entry
This CloudTalk vs Aircall comparison read both pricing pages on Oct 5, 2026. CloudTalk's Starter is $34 per user a month, billed monthly, and Aircall's Essentials $40 per license a month, billed monthly. Billed annually, CloudTalk's Starter is $25 per user a month and Aircall's Essentials is from $30 per license a month. Aircall lists a minimum of 3 licenses, read on Oct 5, 2026. The page does not rule on CloudTalk vs Aircall for 30-person SMB sales team fit; it lists per-seat prices and seat minimums.
Dialers: CloudTalk lists parallel dialing, Aircall a Power Dialer
CloudTalk lists a parallel dialer of up to 10 lines, read on Oct 5, 2026, and a power dialer that its Expert plan includes and that is otherwise an add-on. CloudTalk's Expert lists a minimum of 3 licenses. Aircall lists a Power Dialer and full API access on Professional, read on Oct 5, 2026.
International numbers and calls: Aircall lists 100+ countries
Aircall lists local and international numbers in 100+ countries, read on Sep 27, 2026, and unlimited calls within the US and Canada on Essentials and Professional, read on Oct 5, 2026. CloudTalk lists unlimited calls across the US and Canada on each plan, read on Oct 5, 2026. Call quality has 53 mentions for CloudTalk, 48 of them negative. For Aircall it has 15 mentions, 12 of them negative.
Support: CloudTalk lists 24/7 chat and email, Aircall email and phone
CloudTalk's support quality scores 8.4 on 18 tagged reviews, and the vendor lists chat and email support, 24/7, on all plans, read on Oct 5, 2026. Aircall's support quality scores 6.5 on 30 tagged reviews, and the vendor lists email and phone support, read on Oct 5, 2026, with hours of 24/5 across EMEA, APAC and NA, read on Sep 27, 2026. The page does not rule on CloudTalk vs Aircall contact center software beyond these support facts.
Before you choose
Billed monthly, read on Oct 5, 2026: CloudTalk lists Starter at $34, Essential at $39 and Expert at $69 per user; Aircall lists Essentials at $40 and Professional at $70 per license.
Aircall lists a Power Dialer on Professional, read on Oct 5, 2026, and this page reads no parallel dialer for it. CloudTalk lists a parallel dialer of up to 10 lines.
Aircall lists numbers in 100+ countries; CloudTalk lists unlimited US and Canada calls. Call quality has 53 mentions for CloudTalk and 15 for Aircall; the page does not rule on which is better.
Aircall lists a minimum of 3 licenses on its pricing page, read on Oct 5, 2026. CloudTalk lists a minimum of 3 licenses on Expert.
Both list HubSpot and Salesforce as native integrations, read on Sep 28 (CloudTalk) and Sep 27, 2026 (Aircall). CRM sync has 2 mentions for CloudTalk and 14 for Aircall; the page does not rule on depth.
This page reads no response time for either tool; customer support has 15 mentions for CloudTalk and 25 for Aircall. CloudTalk lists 24/7 chat and email, Aircall 24/5 hours.
Where to go next
Each tool's review and alternatives, the pages this duel links to, and the method.
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