Fireflies.ai Review (2026)
AI notetaker with 100+ language transcription, AskFred cross-meeting search, Live Assist real-time coaching, CRM autofill, and API access on every plan. Free tier available. Pro from $10/seat/mo annual.
Fireflies.ai is the default notetaker for teams that want API access, cross-meeting AI search, and real-time coaching without enterprise pricing. The free tier evaluates the core; Business at $19/seat unlocks Live Assist and unlimited storage. Skip it if scheduling, lead routing, or deal intelligence are part of the same problem.
Audience Fit
Who it's for and who should pass
Best for
Sales/CS/recruiting: AI notes + cross-meeting search, sub-$20
RevOps: API + CRM autofill on all paid plans
Global teams: 100+ languages, desktop + mobile
HIPAA/SSO: both available at Enterprise, $39/seat
Skip if
Free caps: AI summary limits hit fast at volume
Long sessions: 2h max on Free/Pro, calls get cut
Revenue workflows: no scheduling, routing, or forecasting
Enterprise features: SSO + HIPAA require $39/seat tier
Pricing
Four tiers: $0 to $39/seat, monthly billing on every plan
Forever free. 800 min storage. 2h session cap.
- 800 min storage per seat
- 2h recording cap per session
- AI summaries (capped)
- API access
- Zoom, Meet, Teams support
- Unlimited storage (Pro+)
- Live Assist (Business+)
Annual billing. Monthly: $18/seat. 8,000 min storage. 2h session cap.
- 8,000 min storage per seat
- 2h recording cap per session
- 20 AI credits/mo
- AI summaries (unlimited)
- AskFred meeting search
- API access
- CRM autofill
- Unlimited storage (Business+)
- Live Assist (Business+)
Annual billing. Monthly: $29/seat. Unlimited storage. 3h session cap.
- Unlimited storage
- 3h recording cap per session
- 30 AI credits/mo
- Live Assist (real-time coaching)
- Conversation intelligence
- Admin insights for managers
- Rules engine
- API access
- SSO + SCIM (Enterprise)
- HIPAA + private storage (Enterprise)
Annual billing. 4h session cap. 50 AI credits/mo. SSO, HIPAA, private storage.
- Unlimited storage
- 4h recording cap per session
- 50 AI credits/mo
- SSO + SCIM
- HIPAA compliance + BAA
- Private storage
- Custom data retention
- All Business features
Free/Pro: 2h max per session. Business: 3h. Enterprise: 4h. Teams running long workshops need Business or Enterprise to avoid cut-offs.
Strengths vs Tradeoffs
Live Assist at $19: what works, what doesn't
Strengths
Free tier: 800 min, API, AI summaries, no CC
API access: all plans including Free, rare at this price
Live Assist + AskFred: $19/seat vs enterprise CI at 5x
Monthly billing: $18 Pro, $29 Business, no lock-in
Tradeoffs
Session cap: 2h Free/Pro, 3h Business, long calls cut
Free AI limits: summary cap hits fast at volume
Live Assist: Business tier only, $19/seat minimum
No revenue layer: no scheduling, routing, forecasting
Core Features
10 features across 4 plans: what's included where
| Feature | What it does | Plan |
|---|---|---|
| AI notetaker (fred@) | Bot joins meetings to record, transcribe, and summarize. Speaker recognition + auto-language detection. | All plans |
| 100+ language transcription | Accurate transcription with speaker labels across 100+ languages. | All plans |
| AI summaries | Overview, bullet points, action items, and custom note templates auto-generated after each meeting. | All plans (capped on Free) |
| AskFred | Natural language search across all recorded meetings. Ask questions across your entire transcript history. | Pro+ |
| Live Assist | Real-time coaching prompts and context surfaced during live meetings as the conversation happens. | Business+ |
| Conversation intelligence | Sentiment analysis, topic trackers, talk-time ratios, and team-level admin insights. | Business+ |
| CRM autofill | Pushes meeting notes and call logs to Salesforce, HubSpot, and other CRMs automatically. | Pro+ |
| 200+ AI apps + credits | AI apps store for custom outputs. Credits: 20/mo Pro, 30/mo Business, 50/mo Enterprise. | All plans (capped on Free) |
| API access | Full API for programmatic access to transcripts, summaries, and meeting data. | All plans |
| SSO + SCIM + HIPAA | Enterprise identity management, HIPAA compliance with BAA, private storage, custom data retention. | Enterprise only |
Ask plain-language questions across every transcript in your team's history. "Which prospects mentioned budget last quarter?" returns timestamped answers. Available from Pro at $10/seat/mo annual.
Alternatives
Not the right fit? Closest options
FAQs
4 questions before you choose Fireflies.ai
Yes, for light usage: 800 min storage, API access, capped AI summaries, Zoom/Meet/Teams support, no credit card required. Limits hit fast at multiple recorded calls per day. Pro at $10/seat/mo annual is the natural next step.
AI credits power advanced operations beyond transcription: outputs from 200+ AI apps, complex queries, and custom tasks. Allocations: 20/mo Pro, 30/mo Business, 50/mo Enterprise. Standard transcription and basic summaries do not consume credits.
Yes, on Enterprise at $39/seat/mo annual: HIPAA compliance, BAA, private storage, and custom data retention. Standard, Pro, and Business plans are not HIPAA-compliant. Healthcare orgs handling PHI in recorded meetings must be on Enterprise.
Fireflies focuses on meeting capture, AI search, and notes with API access at a low entry price. Avoma adds scheduling, lead routing, deal risk alerts, and forecasting. If you only need notetaking and search, Fireflies is cheaper; Avoma covers more ground at $19/seat.
Bottom Line
Should you use Fireflies.ai?
Start on the free plan to test the notetaker and AskFred search. Upgrade to Business at $19/seat when you need Live Assist and unlimited storage. Move to Enterprise for HIPAA, SSO, or private storage; choose Avoma instead if scheduling, lead routing, and deal intelligence are part of the same problem.
Ready to try Fireflies.ai?
Free tier with no credit card. Pro from $10/seat/mo annual. API access on every plan.
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